If your item hasn't arrived in 7 days or isn’t as described, get in touch with your seller.
If your issue’s not resolved in 3 business days, contact us.
You’ll hear from us in 48 hours. If you still haven’t received your item, or it isn’t as described, we’ll refund your purchase price, plus the original shipping.
The CPAP deals Money Back Guarantee makes sure you get the item you ordered or your money back.
No, every item is covered under the guarantee at no additional cost.
The guarantee is there to ensure a safe and confident transaction. Items that are sold on cpapdeals.com must be accurately described and must arrive in the same working condition as described in the listing. Buyers, be sure to ask the sellers any questions you may have regarding the item you are purchasing.
There is a 7 day grace period after you receive the item to claim a dispute covered by the guarantee.
You should give the seller 5-7 days to fix the problem before notifying us.
We will assess the situation and take all communication between the users as well as the listing details to determine the outcome of the dispute.
You shouldn’t worry about returns if the item is fully described and is said to be in “proper working condition”. Make sure you ask the seller any concerns you may have.
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